Twilio subprocessors
- Subprocessors
- 29
- List last changed
- Last confirmed
Current list
As observed at the source on . Fields the vendor does not give are shown as —.
| Name | Purpose | Location |
|---|---|---|
| Adaptive Mobile (ENEA) | Adaptive Mobile (ENEA) enforces message safety, spam filtering, threat detection and abuse prevention for specific Twilio Products and Services | USA |
| Amazon Bedrock | Amazon Bedrock provide AI functionality including LLM models for specific Twilio Products and Services | USA |
| Anthropic | Anthropic provides AI functionality including LLM models for specific Twilio Products and Services | USA |
| AWS | AWS Provide core cloud hosting and data storage infrastructure for specific Twilio Products and Services; AWS route and transmit emails for specific Twilio Products and Services; AWS provides automation and storage services for marketing campaigns for specific Twilio Products and Services; AWS provides streaming and interactive video functionality for Twilio Products and Services; AWS executes automated text-to-speech conversion, speech recognition, and natural language text processing for specific Twilio Products and Services | USA*, EU, AU; USA, EU; USA; USA* |
| Clickhouse | Clickhouse provide hosting and data storage infrastructure for specific Twilio Products and Services | USA, EU |
| Datadog | Datadog monitors of platform security and system health for specific Twilio Products and Services | USA |
| Deepgram | Deepgram transcribes voice media into text via automated speech recognition for specific Twilio Products and Services | USA |
| DVELP/Sabio | DVELP/Sabio provides integration connectivity to customer Google CCAI instances for specific Twilio Products and Services | UK (provision of the services), Belgium, Finland, Germany, Netherlands, and Poland (data persistence/backups) |
| Elastic | Elastic provides support system indexing, search query optimisation, and operational log analytics for specific Twilio Products and Services | USA |
| ElevenLabs | ElevenLabs executes automated speech summarisation, audio synthesis, and sentiment detection, as enabled by customers for specific Twilio Products and Services | USA; EU |
| Fivetran | Fivetran automates data synchronisation between operational systems for internal business reporting for specific Twilio Products and Services | USA |
| GoodData Corporation | GoodData Corporation delivers data analytics, custom reporting dashboards, and business intelligence visualisation as enabled by customers for specific Twilio Products and Services | USA |
| Google transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services; Google provides database storage, compute resources, and query processing for specific Twilio Products and Services | USA*; USA or EU (Zurich & London) as selected by Customers | |
| Google RCS | Google RCS delivers inbound and outbound authentication messages for specific Twilio Products and Services | USA, South America:; Chile,; Europe:; Ireland, Netherlands, Denmark, Finland, Belgium,; Asia: Taiwan, Japan, Singapore |
| Hex | Hex provides internal business intelligence, data visualization, and collaborative analytics for specific Twilio Products and Services | USA |
| Honeycomb | Honeycomb provides real-time system observability, application debugging, and performance tracing for specific Twilio Products and Services | USA |
| Lakera | Lakera AI provides security monitoring, data leakage prevention, and real-time threat detection within automated workflows for specific Twilio Products and Services | USA |
| Meta | Meta Routes, transmits and delivers messages for specific Twilio Products and Services | USA |
| Microsoft Azure | Microsoft Azure Transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services; Microsoft Azure provides AI functionality including Large Language Models for specific Twilio Products and Services | USA, EU; USA |
| Mintlify | Mintlify provides service documentation management for specific Twilio Products and Services | USA |
| OpenAI | OpenAI Provides AI functionality including Large Language Models for specific Twilio Products and Services | USA |
| Plain | Plain Manages multi-channel customer support communication and service ticket resolution for specific Twilio Products and Services | UK |
| Postmark | Postmark Routes, transmits, and delivers of outbound email communications for specific Twilio Products and Services | USA |
| Sinch | Sinch routes, transmits, and delivers of outbound SMS communications for specific Twilio Products and Services | USA |
| Slack | Slack provides customer Support chat/messaging solutions for specific Twilio Products and Services | USA |
| Snowflake | Snowflake Manages campaign data storage and executes email marketing automation for specific Twilio Products and Services; Snowflake provides data warehousing and data storage services for specific Twilio Products and Services | USA |
| Svix | Svix delivers real-time system alerts and notifications for specific Twilio Products and Services | USA |
| Temporal Cloud | Temporal Cloud schedules and executes the customer defined workflows for specific Twilio Products and Services | USA |
| VoiceBase | VoiceBase transcribes voice media into text via automated speech recognition as enabled by customers for specific Twilio Products and Services | USA |
Change history
-
Twilio: subprocessor list first observed
- First observed with 29 subprocessors.
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